Frozen Pipe Repair
Freeze-damaged pipes and assemblies need prompt repair to prevent leaks.
Backflow prevention assemblies tested with calibrated equipment, documented as your water provider directs and repaired when they fail.
A backflow preventer is a one-way gate between your plumbing and the public water supply. Like any mechanical device, it can wear, stick or foul. Periodic testing confirms it will actually close when it needs to.
Water normally flows from the public main into a building. Backflow is the unwanted reversal of that flow. It can happen through back-siphonage, when pressure in the supply drops, for example during a water main break or heavy firefighting demand, or through backpressure, when pressure inside the building's system exceeds supply pressure, as can happen with pumps, boilers or elevated tanks.
When backflow occurs at a cross-connection, contaminated water can be drawn into drinking water. Irrigation systems can carry fertilizers and pesticides, boiler systems contain treatment chemicals and commercial processes involve all sorts of substances. Backflow prevention assemblies stop that reversal, and water providers commonly require them to be tested on a regular schedule by a certified tester.
A backflow assembly can look perfectly fine and still fail to close. Only a test tells you for certain.
Reduced pressure zone assemblies, often called RPZ or RP assemblies, provide a high level of protection. They use two check valves with a relief valve between them that opens to discharge water if either check fails or pressure conditions become unsafe. They are commonly used where the hazard is significant.
Double check valve assemblies use two independently acting check valves and are typically used for lower hazard applications. Pressure vacuum breaker assemblies protect against back-siphonage and are common on irrigation systems. Spill-resistant vacuum breakers serve similar purposes in certain indoor settings.
Each type has its own test procedure. The tester follows the procedure for that assembly, recording the readings required by the water provider.
Testing uses a differential pressure gauge connected to the assembly's test cocks. With the downstream shutoff closed as the procedure requires, the tester checks whether each check valve holds a minimum pressure difference and, on RPZ assemblies, whether the relief valve opens at the correct point.
The procedure is precise. Readings are compared against required minimums, and the results determine whether the assembly passes. The gauge itself must be accurate, which is why test equipment is calibrated on a regular schedule.
Water service to the protected system is interrupted briefly during testing. We let you know in advance so irrigation, boilers or building operations can be planned around it.
Water providers usually require test results to be submitted on a specific form or through an online system, often within a set period after testing. The report typically includes the assembly type, size, serial number, location, readings, pass or fail status and the tester's certification details.
We complete the documentation and submit or provide it as your provider directs. You receive a copy for your records, which is helpful if the provider has questions or if you need to show compliance later.
Keeping track of annual test dates can be tedious, especially for properties with several assemblies. Maintaining a record of each assembly's history makes scheduling and compliance simpler.
Assemblies fail for many reasons: debris lodged in a check valve, worn rubber parts, weak springs or a relief valve that does not open correctly. A failed test does not necessarily mean the assembly must be replaced.
Many failures are corrected by cleaning and rebuilding the internal components with the manufacturer's repair kit. After repair, the assembly is retested to confirm it passes, and both the failure and the repair are documented.
When an assembly is badly corroded, obsolete or unrepairable, replacement is recommended. The new assembly must be of an approved type for the application, installed in the correct orientation and location, and tested after installation.
Lawn irrigation systems are the most common residential application. Because they connect drinking water to soil, fertilizer and standing water, they almost always require backflow protection, and many providers require annual testing.
Hydronic heating systems with automatic fill valves may have backflow protection on the fill line to keep boiler water, which can contain treatment chemicals, out of the drinking supply. If you have a boiler, our Boiler Repair technicians can check that the fill arrangement and its protection are in good order.
Homes with pools, fire sprinklers, private wells connected to public supply or certain water treatment equipment may also have requirements. Your water provider can confirm what applies to your property.
Irrigation backflow assemblies are often installed outdoors, where freezing weather can crack their bodies or damage internal parts. Before winter, the assembly should be drained according to the manufacturer's instructions or protected as local practice recommends.
In spring, when the irrigation system is reactivated, the assembly is a good candidate for testing. Testing at startup confirms it survived the winter and is ready for the season.
Freeze damage is a common reason for spring test failures. Insulated covers and proper winterization reduce that risk.
An RPZ assembly that discharges water from its relief port is doing its job, signaling a problem. The cause may be a fouled check valve, fluctuating supply pressure or debris. Continuous or frequent discharge should be investigated promptly.
Do not plug or restrict the relief port. Doing so defeats the protection the assembly provides. Assemblies installed indoors need proper drainage to handle discharge without damaging the building.
If you notice discharge, call for testing and repair. The technician will identify the cause and restore the assembly to proper operation.
Backflow testing is priced per assembly, with repairs quoted separately if a test fails. The price is confirmed when you schedule, and repair pricing is explained before any parts are replaced.
Many customers schedule testing when they receive a notice from their water provider. Booking promptly leaves time for any repairs and retesting before the provider's deadline.
For properties with several assemblies, testing can be scheduled on the same visit to reduce disruption.
Backflow protection is matched to the level of risk at each cross-connection. A connection that could introduce a toxic substance calls for a higher level of protection than one that could only affect the taste or appearance of water. Water providers and plumbing codes classify these hazards and specify which assemblies are acceptable for each.
Installation location matters as well. Some assemblies must be installed above grade, some need clearance for testing and repair, and some require a drain nearby to handle relief valve discharge. An assembly installed in the wrong place can be difficult to test, prone to freezing or unable to discharge safely.
When you are adding an irrigation system, a boiler, a pool fill line or equipment that connects to the water supply, ask about backflow requirements early. Planning the protection alongside the project avoids costly changes after an inspection.
These are the most common reasons customers schedule a test.
Annual or periodic testing reminders usually come with a deadline.
Spring is a practical time to confirm an irrigation assembly is working.
Newly installed assemblies generally need testing before use.
Frequent discharge indicates a problem inside the assembly.
Cracked bodies or leaking test cocks need repair and retesting.
New owners or new uses may bring new testing requirements.
A standard procedure keeps results reliable.
We confirm the assembly type, location and any deadline, and plan the brief water interruption.
The assembly is checked for damage, leaks and correct installation.
A calibrated gauge is used to test check valves and relief valve operation.
Failed assemblies are cleaned or rebuilt with a written price, then retested.
Results are documented and submitted or provided as your water provider requires.
Our spring test failed because of debris in a check valve. They rebuilt it, retested it and filed the paperwork the same day.
I did not realize our boiler had a backflow device. They tested it and explained why it matters.
We have three assemblies on our property. Everything was tested in one visit and the reports were sent in on time.
Received a backflow testing notice? Schedule now to leave time for any repairs before the deadline.
Click Here To Call (888) 418-3681Many water providers require annual testing, but requirements vary. Your provider's notice or cross-connection program will specify the schedule.
Testing is generally performed by testers certified under the program your water provider recognizes. Ask any tester to confirm their certification before the test.
A typical test takes a short time per assembly. Repairs, if needed, add time.
Water to the protected system is interrupted briefly during testing. We let you know what to expect beforehand.
It can often be repaired and retested. If it cannot, replacement with an approved assembly is recommended.
Discharge from the relief valve indicates a problem such as a fouled check valve or pressure fluctuations. It should be tested and repaired.
Installation requirements vary and often involve permits and approved assembly types. Check with your water provider and consider professional installation.
It depends on what is connected to the water supply. Homes with irrigation, fire sprinklers, boilers or certain treatment equipment often have assemblies that require testing. Your water provider can confirm the requirements for your address.
Freeze-damaged pipes and assemblies need prompt repair to prevent leaks.
Commercial properties with multiple assemblies receive coordinated service.
Water heater relief valves and pressure issues are part of household water safety.
Schedule backflow testing with calibrated equipment and complete documentation. If your assembly fails, you will receive a written repair price and a retest before the job is closed.